What is eTeller?

eTeller gives you direct access to your account via the Internet. You can view your account history, transfer funds, make loan payments and much more. As a secure site, it is safe to use and there is no software to install. Even better, it is absolutely free.

How to get started with eTeller.

Go to the Online Forms link, click on the eTeller link on the left hand side and complete the short form.

Or you can also call a member service representative at 360-533-9990 or 1-800-533-8396 for assistance with setting up your account for online access.


eTeller Help

Not signed up for eTeller? Scroll up to learn how.

eTeller will not accept my password.

  • In your browser window (ex. Internet Explorer) go to Tools > Internet Options
  • Click Delete Cookies
  • When that is finished click Delete Files
  • When that is finished click Clear History

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I forgot my password. Now what?

If you have a password prompt setup to retrieve your password click on ‘Forgot your password’ at the login prompt, type in your member ID, and click submit. type in the answer to your predetermined question and your password will immediately be sent to your email address.

If you do not have a Password Prompt setup, call our phone center at 533-9990 or 800-533-8396.

Once you have access to your account, if you would like to setup a security question sign into your eteller account, click member options, and click forgotten password prompt. Choose a forgotten password question, type in the answer, and click submit.

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When I get out of my account and then try to log back in it locks me out.

When logging out of eTeller be sure to click Sign Out at the top of the screen. This will ensure that you can return immediately to your account if you wish to do so. Otherwise you will have to wait 20 minutes to re-login to your account.

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How do I cross transfer funds between accounts?

When you login to eTeller click Cross Transfers on the left side. You will see a screen that asks you to put in the account number you wish to transfer to. Type in the account number and click next. You will be able to select the suffix from your account that you would like to take the money from and the suffix of the account that you would like to put it into. For more information on doing this contact us at 800-533-8396.

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