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Mobile Alerts
Mobile Alerts

What are Mobile Alerts?

Mobile Alerts are a great way to keep track of your account on the go. You can set up automated alerts that let you know what your balance is, if your account is below a certain dollar amount, and even personal alerts reminding you to give the dog a bath, all on your phone or email.
Getting set up.

There are a few steps to set up Mobile Alerts.

Step 1:
You need to have an active eTeller account with us. Click here to find out more or call us at 1-800-533-8396.

Step 2:
You will need to verify either the email address or phone number that you want to get the alerts. To do this you need to log into your account and click on Mobile Alerts on the left hand side.
If this is your first time setting up Mobile Alerts you will be prompted to confirm your email address(es). Click on confirm your email address.

Email Setup
Normally if you have an email address in our system already this email will show up here. If you are just setting up email alerts you can just click on send confirmation number. This will send you to a page that will ask for a confirmation number. Within a couple of minutes you should receive a confirmation number in your email. Type this number into the confirmation number field and click confirm.

Once you have clicked confirm you will notice that under the confirmed section that you will see the word yes next to the email address that was confirmed.

Text Message Setup
Once you are in the email address update screen click on add a new email address up in the top right hand corner of the screen.

Click on what is my phone address.

Type in your phone number (Example:3605551234) Only type in numbers. No punctuation.

Select your cell phone provider.

Click ok.

Click add.

Next to your phone number you will see send confirmation number. Click on send confirmation number and wait for a text message to get to your phone.

Type in the confirmation number and click confirm.

Step 3:
Now it is finally time to set up alerts.

Log into your account

Click Mobile Alerts

There are 6 different alerts to choose from

  • Credit union alerts
    • None are currently available
  • Personal alerts
  • Balance alerts
  • Low balance alerts
  • Transaction alerts
  • Event alerts

To set up any of these alerts all you need to do is click on add an “alert type” and fill out the alert setup page that you wish to be informed of.