Card Services

If your Visa credit, debit or ATM card is lost or stolen or your account has unauthorized card transactions, please call 877-745-4582 immediately to have your card blocked. If an unauthorized use occurs, please call us at (800) 533-8396 or (360) 533-9990 for more information. If you have any fraud or dispute questions, please call or send an email to

Visa Purchase Alerts

Take control of your account with Visa Purchase Alerts. Monitor spending with your Visa Debit or Credit Card. You can set thresholds and set up transaction types that you want to be alerted to.

To receive Visa Purchase Alerts, cardholders can sign up at Once enrolled, cardholders can establish specific alert triggers. Anytime a qualified* Visa transaction takes place that meets the cardholder's defined parameters, he or she receives an alert in seconds via email. Triggers can include:

  • Individual transaction amount thresholds
  • International transactions
  • Card-absent transactions, such as telephone or online orders

*A qualified transaction is any transaction routed through VisaNet, including Interlink and Plus.

Security and Fraud Prevention