Communication
we’ve gone digital - on your terms!
We’re proud to offer new ways to connect with you through secure texting, live chat, and video banking—powered by Eltropy. That means you can now reach us anytime, anywhere, in the way that works best for you.
💬 Text Us
Have a quick question? Need a loan update? Just want to check your balance? Send us a text! We’ll reply securely and quickly—no phone call needed. You can quickly text 3605339990 with basic commands to receive balance info, transfer a payment, etc. Opt-out anytime by replying STOP.
💻 Chat
Looking for help while browsing our website? Use our secure AI chat with Westley to answer basic questions and find important information on our website. If you prefer, you can connect with a real team member in real time during business hours. We’re here to help with anything from account questions to online banking walk-throughs.
📹 Video Banking
Skip the trip to the branch! With video banking, you can meet face-to-face with a team member from the comfort of your home. Great for things like loan applications, ID verification, or more in-depth questions.
📝 Send Documents & Sign Forms Securely
Need to sign a document or share paperwork? You can do it all securely through our digital tools—fast, easy, and safe.